Shipping policy

Shipping Policy

Last updated: 30 October 2025

Thank you for shopping with Yuzu and Pear.

1. Digital Products

All digital products (such as sewing patterns, guides, or downloadable templates) are delivered electronically.

  • After completing your purchase, you will receive a download link via email.

  • Please ensure your email address is entered correctly at checkout.

  • The download link will be available immediately or within a few minutes of payment confirmation.

  • If you do not receive your download email, please check your spam or promotions folder, or contact us at [your email address].

2. Physical Products 

  • Orders will be processed within 3–5 business days after payment is received.

  • Shipping is available within Singapore and internationally (rates and delivery times vary).

  • You’ll receive a shipping confirmation email with tracking information (if applicable) once your order has been dispatched.

  • We are not responsible for delays caused by postal or courier services.

  • Any import duties, taxes, or customs fees are the buyer’s responsibility.

3. Workshops

Workshops are in-person experiences and do not involve any physical or digital shipment.
All workshop details and materials (if provided) will be shared during the session or through email communication prior to the class.

4. Contact Us

If you have any questions about your order, shipping, or downloads, please contact us at:
📧 hello@yuzuandpear.com